TO OUR AWESOME CUSTOMERS – UPDATE

UPDATE March 24, 2020: The government has deemed us an essential service, so we will continue to be open.

We here at Freewheel Cycle are taking the COVID-19 threat very seriously. In order to protect your families and ours, we have instituted a few policies to limit personal interaction and help flatten the curve:

  • Our service department is offering and highly encouraging curbside drop-off and pick-up. If you would like to prearrange drop-off or pickup, please call us at (905) 628-5126 or email us at [email protected]. Completed repairs can easily be paid for with a credit card over the phone to limit interaction and maintain social distance.
  • We will be operating with a closed-door policy. We are open, but limiting entry to one customer or family at a time . Please knock on the door or call us at (905) 628-5126 for entry. We kindly ask our customers to stay within the designated storefront area while we assist you.
  • We will be scaling back our daily hours. We will be OPEN 10:00am – 5:00pm Tuesday – Saturday

Bikes are a key component of all our lives. We are 100% here for you, and we hope that with a concerted effort, we can all make it through this difficult time largely unscathed. Thanks for your understanding.

With love,
The Freewheel Team